Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tickledtealpaperie@gmail.com. Please note that returns will need to be sent to the following address:

Tickled Teal
6322 Ferris Square San Diego, CA 92126

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Customer is responsible for any/all shipping costs to return items they purchased. 

You can always contact us for any return question at tickledtealpaperie@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom pet tags, personalized items and graphic tees. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

Our return policy is for STORE CREDIT only.
Once we receive your returned item(s) they will be processed within 5-7 business days, after which you will be emailed an electronic gift card for the amount of your original purchase price (excluding shipping charges). You will be responsible for any shipping charges associated with the delivery and return of any item(s).